Roadshow Creative LLC (“we,” “us,” or “our”) operates Village at usevillage.app. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Village, you agree to the practices described here.

1. Information We Collect

• Account information: When you create an account, we collect your name and email address through our authentication provider, Clerk.
• Billing information: When you subscribe to a paid plan, your payment details are collected and processed by Stripe. We never store your credit card number or full payment card data on our servers.
• Usage data: We may collect information about how you interact with Village (e.g., pages visited, features used) to improve the product.
• Event and sign-up data: Content you create in Village (events, sign-up forms, attendee submissions) is stored on our servers and used solely to provide the service.

2. How We Use Your Information

• To provide, operate, and improve Village
• To manage your account and subscriptions
• To send transactional emails (receipts, sign-up confirmations)
• To respond to support requests
• To comply with legal obligations

We do not sell your personal information to third parties. Ever.

3. Service Providers

We share your information only with trusted third-party service providers who assist us in operating Village:

• Clerk (clerk.com) — handles user authentication and session management. Your login credentials and session cookies are managed by Clerk. See their Privacy Policy.
• Stripe (stripe.com) — handles all payment processing. Your payment card data is transmitted directly to Stripe and is never stored on our servers. See their Privacy Policy.

4. Cookies

Village uses essential cookies to keep you logged in and maintain your session. These are set by Clerk and are required for the application to function. We do not use advertising or tracking cookies.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or financial compliance purposes.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact us. If you are located in the EU or UK, you may also have rights under GDPR or UK GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

7. Children's Privacy

Village is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us.

Roadshow Creative LLC · usevillage.app